AN IMPORTANT MESSAGE FROM DR. ANDREAS HOFER AT ZEMAN
For many years ZEMAN’s mission has been to support our business partners with outstanding technologies. Reliability and trustworthiness are job number one.
ZEMAN robotic technologies is dedicated to provide the support you need quickly and accurately so that you can continue your business with the least amount of disruption possible. In the face of the global travel ban and ongoing pandemic, we’ve reorganized to stay continuously available to our friends and business partners, assuring delivery times and accelerating on-line support with an increased number of technical engineers available 24/7.
Prioritised on-line support available to all clientsregardless if SLA agreements have been signed yet.
24/7 support available in all time-zonesfrom our rotating team of engineers working at home.
Un-interrupted machinery productionis assured, as well as delivery times of existing orders.
New orders will be handled in Zeman’s “best practice” style, withnormal terms and delivery conditions.
In order to assure our operative availability, it is important that our employees remain safe from any potential exposure to COVID-19. ThereforeZEMAN has postponed all of our in-house eventsfor the rest of March and most of April 2020. We will work to reschedule as many as possible and keep you informed.
ZEMAN is maintaining regular office hours, with special protocols in fabrication and administrative workspaces in place. To be sure that we can be a reliable resource for you, we have taken the necessary steps to make the rest of our team available remotely.
We will keep you informed of our ongoing global response to these “hard days”. In closing, please be assured that your partner ZEMAN is here for you. We are committed to helping you get through this difficult time. Please do not hesitate to reach out to us.
On behalf of every employee of ZEMAN, I wish you and your families good health and the strength to overcome any challenge.
Dr. Andreas Hofer CEO, ZEMAN Bauelemente Clemens-Holzmeister-Strasse 6 1100 Vienna Austria